Project Overview: Managed the social media strategy for Thermogroup, a dynamic subsidiary of the home appliance giant Aristone. Tasked with enhancing Thermogroup’s digital presence, the project aimed to engage with a diverse customer base, showcase the brand’s innovative appliance range, and leverage the reputation of its parent company, Aristone, to drive growth and brand loyalty.

Social Media Strategy and Execution:

1. Platform Diversification and Customization: Established a strong presence on key social media platforms including Facebook, Instagram, Twitter, and LinkedIn. Tailored the content strategy to fit the unique audience and strengths of each platform.
2. Content Development and Brand Storytelling: Created a variety of content types, including product spotlights, customer testimonials, and educational posts about appliance care and efficiency. Incorporated storytelling to highlight Thermogroup’s connection with Aristone and its commitment to innovation and quality.
3. Audience Engagement and Interaction: Engaged actively with followers through comments, direct messages, and community posts. Hosted Q&A sessions and live events to foster a deeper connection with the audience.
4. Targeted Advertising Campaigns: Utilized the reach of Aristone to launch targeted advertising campaigns for Thermogroup, focusing on product launches, special promotions, and brand differentiation.
5. Influencer and Partnership Marketing: Collaborated with influencers and brands that align with Thermogroup’s values, enhancing brand visibility and credibility.
6. Performance Monitoring and Analytics: Continuously tracked social media analytics to measure engagement, reach, and conversion rates. Used insights to refine strategies and demonstrate the impact of social media efforts.
7. Customer Feedback and Reputation Management: Monitored and responded to customer feedback on social media, addressing concerns and showcasing excellent customer service.
8. Competitive Analysis and Market Awareness: Kept abreast of competitors’ social media activities and industry trends to ensure Thermogroup’s content remains relevant and innovative.
9. Employee Advocacy Program: Leveraged the workforce of Aristone and Thermogroup to amplify social media efforts, encouraging employee participation in sharing and promoting content.
10. Sustainability and Corporate Responsibility Messaging: Incorporated messaging about sustainability and corporate responsibility, aligning with the broader values of Aristone and appealing to environmentally conscious consumers.

Outcome and Impact: Thermogroup’s social media presence significantly expanded under this management, resulting in increased brand recognition, customer engagement, and sales conversions. The strategic use of Aristone’s reputation, combined with targeted content and community engagement, positioned Thermogroup as a leading innovator in the home appliance sector.